Refund Policy

Our Guarantee

We want you to love SESA. If you're not satisfied with your purchase for any reason, contact us at wendy@sesawellness.com within 30 days of delivery and we'll make it right with a replacement or a full refund of the product price.

Food Safety & Returns

Because SESA Black Sesame Crunch is a food product, we cannot accept physical returns. There's no need to send anything back — refunds and replacements are issued without return shipping.

Damaged or Incorrect Orders

If your order arrives damaged, defective, or incorrect, email us within 7 days of delivery with a photo of the issue and your order number. We'll send a replacement or issue a full refund, including shipping.

How Refunds Are Processed

Approved refunds are issued to your original payment method within 5–10 business days. You'll receive an email confirmation when the refund is processed.

Questions

Reach us anytime at wendy@sesawellness.com. We're a small founder-run company and we read every message.