Cancellation policy

Subscribe & Save is a monthly delivery of SESA Black Sesame Crunch, available on the 3-Pack and the 6-Pack, at 10% off. You can skip, pause, or cancel at any time. There's no minimum number of orders and no cancellation fee.

How billing works

Your first charge happens when you place your order. After that, you're billed once a month on the same date at your subscriber price, and your order ships in the next batch after it's billed. We'll email you before each renewal. Your subscription renews every month until you skip, pause, or cancel it.

How to skip, pause, or cancel

1. Go to sesawellness.com/account.
2. Enter your email. We'll send you a 6-digit code, so there's no password to remember.
3. Open Subscriptions.
4. Choose Skip, Pause, or Cancel.

Prefer that we do it? Email wendy@sesawellness.com and we'll take care of it the same day. No phone call needed.

When changes take effect

Changes apply to your next order, so make them before your renewal date. Once an order has been billed, it will be processed as usual. If you've just been charged and didn't mean to be, email us right away and we'll do our best to help before your batch ships. Orders that have already shipped follow our Refund policy.

Pause vs. cancel

Pausing keeps your 10% subscriber price, and you can restart whenever you want. Cancelling ends your subscription. If you come back later, you'll subscribe at the current price.

Failed payments and price changes

If the card on file fails, we'll retry it and let you know. If it keeps failing, your subscription pauses rather than being cancelled. If we ever change subscription pricing, we'll email you before it affects your next order, with enough notice to cancel if you'd rather not continue.

Full details are in our Subscription Policy. This policy doesn't limit any rights you have under applicable consumer protection laws.